Mobile, social, offline, online, in store, in app – there are more ways for your customers to interact with your organisation than ever before. Building lifelong relationships with your customers has never been more challenging - but is only possible when you actually know who they are and what the prefer.

In addition, recent regulatory directives (including the Consumer Data Right, Open Banking and Open Data) and technology innovations (including IoT, biometrics and UMA) consumers are demanding more from their service providers.

We invite you to join us for an interactive breakfast briefing with your industry peers, co-hosted by Gerd Schenkel, Founder of UBank and former Executive Director of Telstra Digital. During the morning, Gerd will examine how digital identity can become your strategic advantage, unlocking revenue, cost and user experience gains.

This event will discuss:

  • The Consumer Data Right, Open Banking and Open Data opportunity
  • Best practices for leveraging IoT, Biometrics and User-Managed Access
  • Why Customer Identity and Access Management (CIAM) is a strategic business priority
8:00 am
Registration & Coffee
8:30 am Welcome and Introduction
8:35 am
"Turning CIAM from a Headache into a Strategic Advantage"
Gerd Schenkel, Founder and Managing Director, BGA Digital
9:00 am 
"Putting Customer Trust at the Centre of your Digital Strategy"
Mark Lloyd, Director of Enterprise Sales Australia, ForgeRock
9:20 am Roundtable Discussion over Breakfast
10:00 am Wrap Up and Closing Remarks

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Steer Development
Steer Development

Have your voice be heard. Impact direction and development to ensure implemented features are aligned with your business requirements.

Gain Priority Support
Gain Priority Support

Get direct access to leaders in engineering and product management. Share feedback within the application and discuss ideas in real time.

Prepare for the Future
Prepare for the Future

Stay ahead of releases so you can prepare for any major changes. Migration tooling for Early Access customers will be prioritized.


*The event is aimed exclusively at decision makers of applying companies. ForgeRock reserves the right to refuse registrations in order to ensure the exclusivity of the event.

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ForgeRock Enable Consent and Control

Enable Consent and Control

Existing standards and infrastructure can authenticate and authorize devices.

Managing Millions

Managing Millions

Register and verify the millions of relationships between people, devices, and things.

Activate Big Data Insights

Activate Big Data Insights

Harness the massive amounts of data produced by devices and things.