Personalization. Security. Omnichannel. Privacy. Your customers demand all of these things and more when it comes to the digital customer experience. To exceed these expectations, leading organizations are turning to Customer Identity and Access Management (CIAM) to serve as the foundation for digital experiences that engage their customers, build brand loyalty, and increase revenue.
What is CIAM and how can it help you fuel your digital transformation? In this webinar, Gartner Research VP, Mary Ruddy and ForgeRock CEO, Mike Ellis, cover:
- Why CIAM is a critical element of digital transformation
- The components of a successful CIAM strategy
- Key capabilities of a modern CIAM platform
- CIAM use cases from GEICO, BBC, Amer Sports, and Toyota