Improving the Quality of Government Services with Citizen-Focused Identity Management

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White Paper: Improving the Quality of Government Services with Citizen-Focused Identity Management

Many government agencies store and manage the data for their different online public services in separate silos that cannot communicate with one another. These legacy identity and access management systems cannot meet new government requirements for efficiency, security, and privacy. Governments should implement a citizen-focused IAM platform to unify disparate digital services and provide citizens with simple, secure access.